Bridging Culture, AI, and Experience Design.
LES → Queens → HK/Tokyo; culture + systems
What I do: UX Design Lead / Creative Technologist
Now: AT&T (AI + systems), Daikoku NYC (community building)
Previously: FBC (systems)
AT&T – Optimizing the Online Buy Flow (−35% clicks; usability lift) (Password Needed)
AT&T – Real-Time Social Proof Pop-Ups (+11% CTR; +6.5% conversion tests) (Password Needed)
AT&T – Scaling Design Ops — Sketch → Figma Migration (40+ designers; adoption across 6 teams) (Password Needed)
AT&T – GenAI Workflow Enablement (Firefly) (up to 50% faster early-stage creative) (Password Needed)
AT&T – Augmenting A/B Testing with an LLM Interface (analytics → queryable insights) (Password Needed)
Daikoku NYC – AAPI Heritage Parade (multi-year; 180+ cars; city partnerships)
Daikoku NYC – Chinatown Night Out / Late Night Block Party / Summer Matsuri
Showtime – Storytelling for Culture & Connection / SXSW House (Adweek highlight; audience lift)
Shake Shack Hong Kong – Launch Activation & Cultural Bridge (tone-setting for Asia)
Time Out Hong Kong – Word of Mouth” (neighborhood series; long-form editorial shift)
Asian American Film Lab – Mirror Mirror (interactive screening game; sold-out)